Develop and implement the overall strategy for ICT solutions and managed security services
Align the ICT and MSSP portfolio with business objectives and market trends
Conduct market research and competitive analysis to identify new opportunities in the ICT and cybersecurity space
Develop and maintain strong relationships with internal and external stakeholders, ensuring customer satisfaction and engagement
Ensure compliance with relevant security standards and regulations while proactively addressing security risks
Lead the development and management of ICT solutions, including cloud services, networking, communication systems, and infrastructure solutions, prioritizing features and services that drive customer value
Oversee the entire lifecycle of ICT solutions, from conceptualization and design to implementation and support
Collaborate with sales, product, and technical teams to ensure that ICT solutions meet customer requirements and are aligned with market trends
Continuously evaluate and enhance ICT offerings, integrating new technologies and innovations to maintain a competitive edge
Drive business growth by identifying new opportunities for ICT solutions and managed security services within the enterprise sales market
Oversee the management and development of managed security services, ensuring that offerings address the cybersecurity needs of enterprise clients
Establish and maintain relationships with MSSP partners, ensuring that services are delivered effectively and meet the highest standards of security
Work closely with internal security experts and external vendors to enhance security offerings and maintain regulatory compliance
Monitor the performance of MSSP services, ensuring that SLAs are met and that clients receive exceptional service
Monitor industry trends, regulatory changes, and market dynamics to stay ahead in the ICT and security space
Position the company's ICT and MSSP offerings as market leaders through innovation, competitive pricing, and superior service
Drive market share growth by identifying new segments and opportunities for expansion
Lead initiatives aimed at enhancing ICT and security products, improving time-to-market, and increasing solution quality
Requirements
Bachelor's degree in Information Security, Computer Science, Business Administration, or a related field
Minimum of 8 years of experience in ICT solutions and security service management
Proven experience in developing and implementing MSSP offerings
In-depth knowledge of ICT infrastructure, cloud services, networking, and cybersecurity practices, with experience in developing and managing enterprise solutions
Strong understanding of managed security services, including the ability to manage MSSP partnerships and ensure the delivery of high-quality security solutions
Demonstrated ability to effectively manage budgets and drive profitability
Strategic thinking with strong analytical and problem-solving capabilities
Willing to work in Centennial Tower, South Jakarta
